Many people think Facebook is the Internet.
A small-scale survey in five countries showed that many Facebook users either don’t know the app is on the Internet, or have no idea there is an Internet beyond Facebook. Without Web literacy, we cannot expect people to understand what the Internet can do for them, or why they should care.
37% of Europe’s workforce have insufficient digital skills, 13% have none at all.
European employers in most sectors now demand some knowledge of the Web. The European Union has invested in training over 2 million people since 2013 to bridge the digital skills gap. Worldwide, we need more policies to educate, from childhood to adulthood, so no one is left behind.
People are interested in “making” online but often lack confidence.
Mozilla asked 300 people in India, Bangladesh, Kenya and the US about their digital skills. 62% said they were interested in “making” online, but 53% had little or no confidence in their abilities. By teaching literacy, we can boost people’s confidence to take full advantage of the Web.
Interest in "making" online
Confidence in abilities